Returns & Exchanges

Return Policy

Products must be returned in original condition for the return to be processed

Ange reserves the right to refuse returns that are damaged or show signs of wear 

All products marked "Final Sale" cannot be returned

The Buyer is responsible for all return shipping costs

How to Request a Return?

Domestic Orders

Ange is happy to accept unworn merchandise for exchange or return for domestic orders within 14 days of delivery

If you choose to return, we will send you a prepaid label to ship the item(s) back. Refunds will be processed once received and inspected at our office

When returning item(s) for a refund there is a $10 restocking and shipping fee that will be deducted from the refund. When exchanging the item(s) the restocking fee will be waived.

International Orders

Ange is happy to accept unworn merchandise for returns within 30 days of shipping date. International orders can be returned using the carrier of your choosing. Please contact our support email info.shopange@gmail.com in order to receive the shipping address and information.

Please note that in cases of International returns, the return shipping and reverse duties and taxes fall on the responsibility of the customer

Refunds will be processed once received and inspected at our office. When returning the items for a refund there is a $10 restocking fee that will be deducted from the refund.

 

My Jewelry Arrived Damaged, What Do I Do?

If your item(s) arrived demanded please email info.shopange@gmail.com within 48 hours of delivery with photos and your order #.